Stonegate Pub Company and Heb Group

Client:
Stonegate Pub Company

Heb Facilities Management, a division of Heb Group, specialises in providing integrated facilities management services, including electrical, mechanical, and building fabric maintenance.

Stonegate Pub Company is the largest pub company in the UK, operating over 4,500 diverse venues across the country, including pubs, bars, and late-night venues.

Services Provided

1. Electrical Maintenance

  • Preventive Maintenance: Regular inspections and servicing of electrical and fire safety systems, including lighting, power distribution, emergency lighting systems, PAT testing, and fire alarms.
  • Reactive Repairs: Rapid response to electrical faults and breakdowns to minimise downtime.
  • Compliance: Ensuring all electrical installations meet current safety standards and regulations.

2. Mechanical Maintenance

  • HVAC Systems: Maintenance and repairs of heating, ventilation, and air conditioning systems to ensure optimal climate control.
  • Plumbing and Gas Systems: Regular checks and repairs of plumbing and gas installations to prevent leaks and ensure safety.

3. Building Fabric Maintenance

  • Structural Repairs: Addressing wear and tear on building structures, including walls, roofs, and floors.
  • Cosmetic Upkeep: Maintaining the aesthetic appeal of the venues, including painting, plastering, and carpentry.
  • Safety Compliance: Ensuring that all building fabric repairs adhere to health and safety regulations.

4. Integrated Management System

  • Centralised Reporting: Implementation of a centralised system for reporting and tracking maintenance activities, providing real-time updates and detailed analytics.
  • Planned Maintenance Schedule: Development of a planned maintenance schedule tailored to the needs of each venue, ensuring timely servicing and repairs.
  • 24/7 Support: Establishment of a 24/7 helpline for emergency maintenance issues, ensuring prompt response and resolution.

Impact and Benefits

The partnership between Heb Facilities Management and Stonegate Pub Company has resulted in significant improvements:

  • Operational Efficiency:  Proactive maintenance reduces the frequency of breakdowns and downtime, ensuring smooth operations across all venues.
  • Cost Savings: Preventive maintenance and efficient repairs lower overall maintenance costs by preventing major issues and extending the lifespan of equipment and building components.
  • Enhanced Safety: Adherence to health and safety standards reduces the risk of accidents and ensures a safe environment for staff and patrons.
  • Aesthetic Appeal: Regular cosmetic upkeep maintains the visual appeal of the venues, contributing to a positive customer experience.

The comprehensive maintenance and repairs agreement between Heb Facilities Management and Stonegate Pub Company exemplifies the effectiveness of an integrated facilities management approach. By addressing electrical, mechanical, and building fabric needs, Stonegate streamlines its maintenance processes, enhances operational efficiency, and ensures a safe and welcoming environment for its customers. This partnership not only meets the immediate maintenance needs of Stonegate but also establishes a robust framework for future growth and sustainability. As the collaboration continues, both companies remain committed to exploring innovative solutions and maintaining the highest standards of excellence in facilities management.

Read more about our Facilities Management services.